We had the chance to sit down with a patient and talk about her journey to a new smile. Here’s her story…
How long have you been with Ewan Bramley?
Well I had a consultation in September 2020 and have been with the practice ever since.
How did you hear about us?
I have a couple of friends who have had treatment hear and I also live round the corner so I walk past the practice all the time.
Are you on one of our Dental Plans?
Yes, I am on a dental plan, I have been since I finished my treatment. I’m on the smile for life plan where I see a hygienist and get free repairs of my retainers and things like that. Being on the plan gives me peace of mind that my teeth will stay straight and in good condition, I’m bad at booking appointments so being on a plan means I have to come to the practice regularly.
Do you see a hygienist?
Yeah, I do, I see Yasmin every 3 months and it’s amazing. My teeth always look super white and I’ve have loads of advice on how to keep my oral hygiene at a high standard especially with having a fixed retainer. I would definitely recommend coming to the hygienist.
Have you had any cosmetic treatments at the practice?
Yes, well I initially came to the practice for veneers but after a discussion with Ewan I ended up with a fixed brace and aligners. Once that was finished I then had some composite bonding. I’m also going to change my silver fillings to white.
How was the treatment process?
It was great! As I said I originally was interested in veneers as I thought thats what would be best for me but actually a fixed brace was best. My consultation was with Ewan and he made me feel really at ease (I really don’t like coming to the dentist), he took into consideration my fears and explained a few different options to get the result I wanted. We agreed that a fixed brace, clear aligners and composite bonding was the best.
Ewan explained the treatment process thoroughly and any questions I had during the treatment the reception team were really helpful and friendly. I actually took out finance to pay for the treatment and had some issues with the form as I had recently moved house and Richard (the practice manager) helped me sort it out.
When I had my clear aligners there was a couple that were a bit rough and were cutting my gums, I took them to the practice and they fixed them straight away!
The whole treatment turned out to be a lot quicker than expected which was great as well.
Before treatment
What did you think of your smile before and after the treatment?
I really didn’t like my smile beforehand, I was very self conscious about it, I didn’t like smiling in photos or anything like that. I hadn’t done anything about it because I didn’t think I could afford it but going for a consultation with Ewan it was something I could afford!
Now that I’ve had my treatment and they are all done I can’t even begin to explain how much I love them and how much confidence it’s given me. I get so many compliments as well, people that I haven’t seen in a while and even friends who see me all the time!
After treatment
How was the overall service?
It’s been amazing, the staff are so friendly, helpful and knowledgable! Any question or problem I’ve had they’ve always answered straight away. They make you feel so welcome the moment you walk through the door, everyone just has a laugh and smiles!
Would you recommend us to friends and family?
Yes! Everyone who compliments my teeth I tell them about the practice and how good it is.
Book a free consultation today! Call our reception team on: 0191 259 6506
